Social media is ever-evolving. Platform updates and best practice guidelines are changing at a record pace. For that reason, we encourage brands to think of social media not as a project, but a process. Staying current on best practices is an exciting challenge, and with it comes the need to be flexible and exploratory in your approach. As with all things creative, the joy is in the process rather than the result.Facebook is still the leading social platform with over 2 billion monthly users, according to Statista. Now that 95% of users are accessing the platform through their smartphones, content creators need to consider the limitations and consumption practices of desktop vs. mobile.With algorithm changes taking place regularly, understanding the platform and paying close attention to what’s working and why will help you create engaging content and build a dedicated fanbase.
Videos hold 5x more attention than static images. According to Facebook, 75% of all mobile data traffic will be video by 2020, but that doesn’t mean all video content performs equally.In traditional video advertising, a narrative hooks the viewers’ interest and delivers the core brand messaging toward the end as a pay-off. But on mobile, users scroll rapidly, absorb messaging even faster, and usually without ever turning their sound on.Therefore, 47% of the value in a video campaign is delivered in the first 3 seconds, and 74% of the value is delivered in the first 10 seconds, according to Facebook research and Nielsen. To catch and hold users’ attention, core video messaging needs to occur up-front, and the overall content should be designed to deliver without sound.
[video width="500" mp4="http://blog.socialtyze.com/wp-content/uploads/2018/07/wellsfargo_media1.mp4" poster="http://blog.socialtyze.com/wp-content/uploads/2018/07/Screenshot-2018-07-11-08.36.10.png"][/video]
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Innovative, surprising content gets users to hover their thumb—that is, to stop scrolling and pay attention. The more inventive, visually-arresting content, the higher the views, engagement, and recall.
[video width="600" mp4="http://blog.socialtyze.com/wp-content/uploads/2018/07/PlayMore_media19.mp4"][/video]Keep it SimplePlayful doesn’t mean more complex. Simple content with a fun pop of surprise compels users to not just watch, but hit those ‘like’ and ‘share’ buttons.
[video width="600" height="600" mp4="http://blog.socialtyze.com/wp-content/uploads/2018/07/Slide22_media22.mp4"][/video]Keep it ScaledCreating video content doesn’t mean you need a high budget.This video by a leading CPG brand was shot in-house on an iPhone X.[video width="600" mp4="http://blog.socialtyze.com/wp-content/uploads/2018/07/spiralizer_media24.mp4"][/video]
Apps like PicLab and Quik can get the editing done in a matter of minutes. With so much technology at our fingertips, there’s no reason brands can’t be content creators at any budget.
Get Optimizing!
• Capture attention early. Start with your most captivating elements and incorporate brand identity within the first 3 seconds.• Keep it short. Videos should be less than 15 seconds and include the main message within the first 3-5 seconds.• Design for sound off. Use visual storytelling, and text on screen. Leverage sound to delight instead of inform.• Frame wisely. Try square or vertical framing to optimize for mobile viewing.Play more. Test your content and learn from its performance. Go on, experiment. And have fun!
The New York Times recently published an interesting article on fake followers.It inspired me to share Socialtyze's process and technology for detecting real vs. fake influencers as well as identifying influencers who ramped their numbers with fake followers.Below are 7 steps to avoid getting duped by Influencer Marketing. These steps can be performed quickly and at scale with the right technology and team.
If you'd like to see two actual case studies of how we detected fake accounts, see -From Fake News to Fake Followers - How Not To Get Burned with Influencer Marketing
Facebook announced this past Thursday that it is making yet another algorithm change to favor posts from friends and family over public posts from businesses, brands and media. Zuckerberg said that this decision is based on Facebook’s overall goal of creating more meaningful connections between people. He feels that if he does the right thing that it will be good for Facebook's business over the long term.While this seems like bad news for brands, I actually see it as another step in the evolution of marketing which Facebook has been at the forefront of for some time. Brands need to create content that connects with their customers. Content that tells stories, stimulates dialogue and offers value.Zuckerberg's Post announcing the change
In his post he says,“As we roll this out, you'll see less public content like posts from businesses, brands, and media. And the public content you see more will be held to the same standard -- it should encourage meaningful interactions between people."He also continues to mention live video as another path to receive more exposure.“We've seen people interact way more around live videos than regular ones.”Facebook wants relevant content that people comment on and share. In other words, content that creates a dialogue between people will receive more algorithmic love.While many marketers are worried by this news, the bottom line is that organic reach of fans on Facebook is already tiny often averaging between 1% and 5% of the total fans. As a result, the real value in Facebook is not in the organic reach, it’s in the ability to “fish where the fish are”, i.e., target the right consumers with amplified ads. And, the ads that stimulate shares and dialogue between people will receive more organic reach. For example, a recent promoted post that we ran received a 500% bump in organic reach, as compared to the monthly average, due its high volume of comments and shares.In addition, Influencer Marketing has also become even more valuable. Advertisers will benefit by placing their messages in the hands of influencers who are naturally favored over brands in the News Feed.Here’s a quote from Adam Mosseri, Facebook’s Head of News Feed, who supports Zuckerberg's comments and the value of influencers.“Page posts that generate conversation between people will show higher in the News Feed. For example, live videos often lead to discussion among viewers on Facebook – in fact, live videos on average get six times as many interactions as regular videos. Many creators who post videos on Facebook prompt discussion among their followers, as do posts from celebrities.”In sum, this news is certainly nothing new. It's more of an acceleration of the same. While there will continue to be changes, here are some best practices that brands can exercise right now to get the most out of their Facebook marketing:• Focus on content that generates comments and shares as well as conversation between people• Run link posts as promoted only• Create more Facebook Live• Double down on Influencer marketing• Run amplification behind all posts – what’s the point of creating content few people see• Focus on quality of posts over quantityFor more details on this news, here are two of our favorite links:Video from Facebook’s Director of Product Management
Social Media Examiner’s Analysis of the Announcement
Influencer marketing has become one of the most powerful tools in marketing and many of the world’s biggest brands are finding unique ways to strategize around this new channel and navigate its integration into the broader marketing mix. In this Videonomics series, I talk to several top digital marketers about how influencers fit into their overall strategy and about some of the key learnings and best practices they’ve discovered along the way.Featured in the video are:
Some of the key takeaways include:
I just read an article from Mediakix entitled Are Fake Instagram Influencers Deceiving Brands? The company ran an experiment to see if it could create fake influencers that actually received solicitation from advertisers. Not surprisingly, it succeeded. They created two profiles featured below and received ad offers from a swimsuit company, a national food and beverage company, an alcohol brand and others.
Below are the fake accounts (CaliBeachGirl310 and Wandergggirl) that the company produced.
Kudos to Mediakix for running this test as it brings attention to a major issue with fake influencers as well as the manner in which many brands and agencies are managing their campaigns.To a buyer that lacks the proper tools and expertise, I can see how these influencers could look appealing –
Pretty pictures ✔️Decent Following ✔️Decent Engagement ✔️
Must be good to go, right?Actually, far from the truth. Why do brands and agencies hire influencers without looking at their followers? No one buys TV spots without assessing who is tuning in. Influencer Marketing is no different.By using technology that taps into the Instagram API, we can see the behavioral patterns of the followers with regard to where they live, what they like, tag, engage with and post. The data is extremely accurate and detailed in analyzing the followers.
Below are the demographics and psychographics of the followers for Calibeachgirl301. Some major red flags are:
Another trick is to use fan technology to see precisely who is following these influencers. By connecting to the Instagram API once again, we can receive a list of the followers by largest following, most engaged, etc…Once these lists are pulled, it only takes a second to realize the influencers’ followers are fake.For example, below is a snapshot of some of these followers including a fake model who says “I live life for a living” (whatever that means).
I love the next fake fan DESATIVADO who has somehow acquired a following of 855 friends, yet he has not found the time to put up a post. I think he is too busy following and engaging in other accounts.
So, what should marketers do to build out the right influencer marketing strategy and avoid getting burned by these fake accounts?The answer is quite simple. They need to either build out an in-house team with deep expertise and a suite of influencer technology. Or, hire the right company. Influencer Marketing is a multibillion industry (eMarketer) and is arguably the fastest and hottest growing ad medium today. Selecting the right team and allocating the right budget is critical to capitalizing and understanding this new medium.For a more complete plan to selecting the right influencer marketing team for the remainder of 2017 and 2018, go to 2017attackplan.com for a powerful 10-step guide.
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